1. Introduction

This Privacy Policy explains how artdigitally.com, operating under the brand name artdigitaly Artdigitaly, we,, collects, uses, stores, shares, and protects personal information when you:

• Visit artdigitally.com or any related page operated by us;
• Contact us through a website form, email, telephone, social media, or messaging platform;
• Request a quotation, audit, consultation, proposal, or other information;
• Subscribe to our marketing communications;
• Engage us for digital marketing, website development, SEO, PPC, social media, branding, design, content, or related services; or
• Otherwise interact with our advertisements, website, services, or personnel.

By using our website or voluntarily providing personal information, you acknowledge the practices described in this Privacy Policy.

Data Fiduciary/Business details

• Legal name: artdigitally.com
• Trading name: artdigitally.com
• Privacy email: info@artdigitally.com
• Telephone: +917001074615

2. Information We Collect

Depending on your interaction with us, we may collect the following categories of information.

2.1 Information you provide

• Name, business name, job title, and organisation;
• Email address, telephone number, and postal address;
• Information entered into contact, consultation, quotation, or lead-generation forms;
• Project requirements, budgets, objectives, timelines, and marketing preferences;
• Communications sent through email, telephone, social media, WhatsApp, or similar services;
• Feedback, reviews, survey responses, and testimonials;
• Account or login information where a client portal is provided;
• Information contained in contracts, proposals, briefs, invoices, and project documents;
• Content, files, photographs, videos, trademarks, customer lists, or advertising data supplied for a project; and
• Any other information you voluntarily provide.

Please do not send passwords, financial credentials, government identification numbers, health information, biometric information, or other sensitive information unless we specifically request it through an approved and secure method.

2.2 Information collected automatically

When you use our website, we or our service providers may automatically collect:

• Internet Protocol address;
• Browser, device, and operating-system information;
• Approximate location derived from an IP address;
• Referring and exit pages;
• Pages viewed, links clicked, session duration, and navigation activity;
• Date and time of access;
• Advertising identifiers and cookie identifiers;
• Form and advertising campaign attribution information;
• Website performance, diagnostic, and error information; and
• Information about interactions with our advertisements or marketing emails.

2.3 Information from third parties

We may receive information from:

• Google, Meta, LinkedIn, and other advertising or analytics platforms;
• Social media platforms when you interact with our profiles or advertisements;
• Lead-generation platforms, directories, and referral partners;
• Email marketing and customer relationship management providers;
• Public business directories and publicly available sources;
• Clients, contractors, and business partners; and
• Service providers supporting our website and agency operations.

Where another party provides personal information to us, that party is responsible for having the authority and any required consent to provide it.

3. How We Use Information

We may use personal information to:

1. Respond to enquiries and consultation requests;
2. Prepare quotations, proposals, audits, strategies, and service recommendations;
3. Enter into and perform contracts;
4. Deliver digital marketing, web development, SEO, PPC, branding, content, social media, and related services;
5. Create and administer advertising campaigns;
6. Communicate about projects, invoices, renewals, support, or account matters;
7. Operate, secure, troubleshoot, and improve our website;
8. Measure traffic, campaign performance, conversions, and user engagement;
9. Personalise content and advertising;
10. Conduct remarketing or retargeting, subject to applicable consent requirements;
11. Send newsletters, offers, insights, or other promotional communications where permitted;
12. Maintain business, accounting, tax, compliance, and transaction records;
13. Prevent fraud, abuse, security incidents, and unlawful activity;
14. Establish, exercise, or defend legal claims;
15. Enforce our agreements and policies; and
16. Comply with legal and regulatory obligations.

We will not use personal information for an unrelated purpose without providing appropriate notice or obtaining consent where required.

4. Grounds for Processing

Depending on the applicable law and circumstances, we process personal information based on:

• Your consent;
• Steps requested by you before entering a contract;
• Performance of a contract with you;
• Compliance with legal obligations;
• Protection of our rights, systems, personnel, and customers; and
• Legitimate business purposes, where permitted and not overridden by your rights.

Where processing depends on consent, you may withdraw that consent. Withdrawal will not affect processing already carried out lawfully.

5. Cookies and Similar Technologies

We use cookies, pixels, tags, local storage, and similar technologies.

Essential cookies

These support security, website functionality, form submission, and user preferences. Disabling them may affect website operation.

Analytics cookies

These help us understand traffic, visitor behaviour, popular pages, website performance, and conversions. We may use Google Analytics or a similar analytics service.

Advertising cookies and pixels

We may use Google Ads, Meta Pixel, or similar technologies to:

• Measure advertising performance;
• Attribute leads or conversions to campaigns;
• Build advertising audiences;
• Limit repeated advertisements; and
• Display relevant advertisements on third-party platforms.

Preference cookies

These remember choices such as language, cookie settings, or form information.

You can manage non-essential cookies through our cookie banner—if available—and through your browser settings. Blocking cookies may affect certain functionality. Browser “Do Not Track” signals are not consistently standardised; we respond to legally recognised opt-out mechanisms where required.

6. Analytics and Advertising Platforms

Our use of analytics and advertising platforms may allow their operators to collect information directly from your browser. Those providers may combine such information with data collected through other websites or services, subject to their own privacy policies.

Where required, analytics, advertising, and remarketing technologies should not activate until you provide appropriate consent. You may also adjust advertising preferences through the relevant Google, Meta, or other platform account.

7. Email and Direct Marketing

If you subscribe, request information, become a client, or otherwise permit marketing, we may send service updates, newsletters, educational content, and promotional messages.

You can unsubscribe by:

• Clicking the unsubscribe link in an email;
• Replying with an unsubscribe request; or
• Contacting us at info@artdigitally.com or +917001074615

We may continue sending non-promotional communications necessary for an active enquiry, contract, payment, support request, or legal obligation.

We do not sell email addresses or telephone numbers to unrelated third parties for their independent direct marketing.

8. When We Share Information

We may disclose personal information to:

• Website hosting, cloud storage, backup, and cybersecurity providers;
• CRM, email, communication, scheduling, and project-management providers;
• Analytics, advertising, social media, and marketing platforms;
• Payment, invoicing, accounting, banking, and tax service providers;
• Contractors, designers, developers, writers, media buyers, consultants, and other professionals working on our behalf;
• Legal advisers, auditors, insurers, and professional advisers;
• Government bodies, regulators, courts, law-enforcement agencies, or other authorities where legally required;
• A purchaser, investor, successor, or adviser involved in a merger, acquisition, financing, restructuring, or sale of assets; and
• Other parties where you direct us or provide consent.

Service providers are permitted to process information only for authorised purposes and should maintain appropriate confidentiality and security measures.

9. Client Data Processed on Behalf of Clients

In providing agency services, we may process personal information controlled by our clients, including advertising leads, CRM data, audience information, or website submissions.

In those situations:

• The client generally determines the purpose and manner of processing;
• The client is responsible for its privacy notices, consent mechanisms, and lawful instructions;
• We process the information only to deliver the agreed services or comply with law;
• We may use approved subcontractors and technology providers; and
• Additional data-processing terms may be included in the applicable proposal, contract, or data-processing agreement.

Clients must not instruct us to collect, upload, target, or process personal information unlawfully.

10. International Processing

Some service providers may store or process information outside your state or country. Data-protection standards in those locations may differ.

Where required, we will use appropriate contractual, organisational, or other safeguards and comply with applicable restrictions governing cross-border transfers.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to:

• Respond to an enquiry;
• Complete a project or client relationship;
• Maintain contractual, accounting, and tax records;
• Resolve disputes;
• Prevent fraud and abuse;
• Enforce agreements; and
• Comply with legal obligations.

12. Information Security

We use reasonable administrative, technical, physical, and organisational safeguards appropriate to the nature of the information we handle. These may include access controls, passwords, encryption where appropriate, backups, restricted permissions, security updates, and contractual confidentiality requirements.

India’s SPDI Rules require an accessible privacy policy and reasonable security procedures for covered information-handling activities.⁠

No website, transmission, or storage system is completely secure. You are responsible for using secure methods when sharing sensitive credentials and for promptly notifying us of suspected unauthorised access.

13. Your Rights

Subject to applicable law and exemptions, you may request to:

• Obtain information about personal data we process;
• Access or receive a copy of your personal information;
• Correct inaccurate or incomplete information;
• Erase information that is no longer required;
• Withdraw consent;
• Object to or restrict certain processing;
• Stop receiving direct marketing;
• Nominate another person to exercise rights where applicable;
• Obtain grievance redressal; or
• Lodge a complaint with a competent authority.

Send requests to info@artdigitally.com. We may verify your identity before completing a request. We may refuse or limit a request where permitted by law—for example, where retention is required for taxation, fraud prevention, contractual enforcement, or legal claims.

14. Children’s Privacy

Our website and agency services are intended for businesses and persons aged 18 or older. We do not knowingly solicit personal information directly from children.

If you believe a child has provided information without appropriate parental or guardian authorisation, contact us so that we can assess and delete it where required.

15. Third-Party Websites

Our website may link to social networks, advertising platforms, client websites, plugins, and other third-party services. We do not control their privacy or security practices. Review the privacy policy of each third party before providing information.

16. Data Breaches

If we become aware of a personal-data breach, we will investigate and take reasonable mitigation steps. We will notify affected persons, clients, regulators, or authorities where required by applicable law.

18. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technologies, providers, or legal obligations. The updated version will be posted on this page with a revised “Last updated” date.

Material changes may also be communicated through the website, email, or another appropriate method.

19. Contact Us

For privacy questions or requests:

Name: artdigitally.com
Email: info@artdigitally.com
Telephone: +917001074615

1. Acceptance of Terms

These Terms and Conditions  govern access to artdigitally.com and services supplied by artdigitally.com, trading as artdigitally.com.

By using the website, submitting an enquiry, accepting a proposal, paying an invoice, or engaging our services, you agree to these Terms and any applicable proposal, quotation, statement of work, service agreement, or order form.

If you act for an organisation, you represent that you have authority to bind that organisation.

2. Eligibility

You must be at least 18 years old and legally capable of entering a binding agreement. Our services are primarily intended for businesses, professionals, and organisations.

3. Services

RDigitaly may provide:

• Website design and development;
• Search engine optimisation;
• Pay-per-click and performance advertising;
• Social media management and advertising;
• Branding and graphic design;
• Content creation and content marketing;
• Email marketing and automation;
• Conversion tracking and analytics;
• Marketing strategy and consultation; and
• Related digital services specified in a proposal.

Website descriptions are general and do not constitute a binding promise to provide every listed feature.

4. Proposals and Scope

The specific scope, deliverables, fees, milestones, revisions, dependencies, and estimated timelines will be stated in the applicable proposal or statement of work.

If these Terms conflict with a signed service agreement, the signed agreement controls. A change to scope may require:

• A written change request;
• Revised fees;
• A revised schedule; and
• Payment of additional third-party expenses.

Work outside the agreed scope will be billed separately following client approval.

5. Client Responsibilities

The client agrees to:

1. Provide timely, accurate, and complete instructions;
2. Supply required content, access credentials, brand materials, approvals, and feedback;
3. Ensure it has rights to all materials supplied to us;
4. Maintain lawful privacy notices, consents, and customer communications;
5. Review and approve advertisements, claims, designs, content, and deliverables;
6. Comply with advertising-platform policies and applicable law;
7. Protect account credentials and use appropriate access controls;
8. Pay fees and third-party costs when due; and
9. Appoint an authorised contact for project decisions.

Delays caused by missing content, access, approvals, or feedback may extend timelines and may result in additional fees.

7. Advertising Budgets and Third-Party Charges

Advertising budgets are separate from our management fees unless expressly stated otherwise.

Charges imposed by Google, Meta, hosting companies, software providers, domain registrars, influencers, publishers, or other third parties are governed by those providers’ terms. We are not responsible for changes in their fees, policies, approvals, suspensions, outages, algorithms, or service availability.

8. Cancellation and Refunds

Unless a proposal states otherwise:

• Either party may cancel ongoing services by giving 15 days’ written notice;
• Deposits and advance payments become non-refundable once work, planning, research, account setup, or resource allocation has begun;
• Completed milestones, time already spent, committed advertising expenditure, and non-cancellable third-party costs remain payable;
• If the client cancels a project, the client must pay for work completed up to the cancellation date;
• If we cancel without client breach, we will refund prepaid professional fees for work not performed;
• Approved advertising spend and third-party fees are not refundable by us;
• A disagreement with creative preferences does not by itself create a right to a refund where work follows the approved brief; and
• Mandatory consumer rights are not excluded.

Customise this section to match your actual refund practice before publishing.

9. Revisions and Approval

The number of revisions included will be specified in the proposal. Additional revisions, changes after approval, or changes outside the original brief may be billed separately.

A deliverable will be treated as accepted when the client:

• Approves it in writing;
• Publishes, distributes, or uses it;
• Requests work on the next milestone; or
• Does not report a material non-conformity within 7 days of delivery.

Minor errors that do not substantially affect the agreed purpose do not justify rejection of the entire deliverable.

10. Project Timelines

Timelines are good-faith estimates unless expressly guaranteed in writing. They may change because of:

• Client delays;
• Scope changes;
• Third-party review or platform approval;
• Technical problems;
• Force-majeure events; or
• Dependencies outside our reasonable control.

We are not liable for delay caused by the client or a third party.

11. Intellectual Property

Client materials

The client retains ownership of materials it supplies. The client grants us a limited licence to use, edit, reproduce, and distribute those materials as necessary to provide the services.

The client warrants that supplied materials do not infringe intellectual property, privacy, publicity, or other rights.

Our pre-existing materials

We retain ownership of our pre-existing templates, tools, processes, methodologies, know-how, code libraries, frameworks, concepts, and reusable components.

Final deliverables

Subject to full payment, the client receives the ownership or licence expressly described in the proposal. Until full payment is received, all transferable rights remain with us.

Third-party fonts, themes, plugins, photographs, videos, software, and stock assets remain subject to their original licence terms.

Portfolio use

Unless prohibited in writing before the project begins, the client permits us to identify the client and display publicly released work, logos, and non-confidential project descriptions in our portfolio, presentations, case studies, and award submissions.

12. Confidentiality

Each party will protect confidential information received from the other and use it only for performing or receiving the services.

Confidential information does not include information that:

• Is publicly available without breach;
• Was already lawfully known;
• Is independently developed;
• Is received lawfully from another source; or
• Must be disclosed by law or court order.

These obligations survive termination.

13. Privacy and Client Data

Our handling of website visitor and client information is described in our Privacy Policy.

When we process personal data on a client’s behalf, the client is responsible for ensuring a lawful basis, providing required notices, honouring individual rights, and giving lawful instructions. The parties may enter a separate data-processing agreement where appropriate.

14. Marketing and Performance Disclaimer

Marketing outcomes depend on factors outside our control, including competition, budget, market conditions, website quality, client response times, platform algorithms, auction prices, consumer behaviour, and regulatory changes.

Unless expressly guaranteed in a signed agreement:

• We do not guarantee search-engine rankings;
• We do not guarantee advertising approval;
• We do not guarantee a specific number of leads, sales, followers, impressions, or conversions;
• Forecasts and projections are estimates, not promises;
• Historical performance does not guarantee future results; and
• We are not responsible for actions taken by search engines, advertising platforms, social networks, or other third parties.

We do not use knowingly deceptive, fraudulent, or unlawful marketing practices.

15. Website Use

You must not:

• Violate applicable law or another person’s rights;
• Attempt unauthorised access to the website, accounts, or systems;
• Introduce malware, harmful code, or automated attacks;
• Scrape or systematically extract website content without permission;
• Interfere with security or website operation;
• Impersonate another person;
• Submit false, abusive, defamatory, or unlawful material;
• Use our trademarks or content without authorisation; or
• Use the website to distribute spam or fraudulent communications.

We may restrict access where these Terms are violated.

16. Website Content

Website information is provided for general information and marketing purposes. It is not legal, financial, tax, investment, or other regulated professional advice.

We attempt to keep information accurate but do not warrant that every page is complete, current, or error-free.

17. Testimonials and Case Studies

Testimonials and case studies describe individual experiences. They do not guarantee that every client will obtain identical results.

We may edit testimonials for length or clarity without changing their substantive meaning and will obtain permission where required.

18. Third-Party Services and Links

The website and our deliverables may contain links, integrations, plugins, or services supplied by third parties. We do not control and are not responsible for their:

• Availability;
• Security;
• Privacy practices;
• Content;
• Pricing;
• Policy changes; or
• Decisions to restrict or terminate an account.

Use of a third-party service is subject to that provider’s terms.

19. Warranties

We will perform professional services with reasonable skill and care.

Except for express written commitments and warranties that cannot lawfully be excluded, the website and services are provided “as is” and “as available.” We disclaim implied warranties of uninterrupted availability, merchantability, fitness for a particular purpose, and non-infringement to the maximum extent permitted by law.

20. Limitation of Liability

To the maximum extent permitted by law:

• Neither party is liable for indirect, incidental, special, punitive, or consequential loss;
• We are not liable for lost profits, lost revenue, loss of data, loss of goodwill, or lost business opportunity;
• We are not liable for third-party platform actions, algorithm changes, account suspension, advertisement rejection, or service interruption; and
• Our total aggregate liability relating to a claim will not exceed the professional fees paid to us under the affected service during the three months preceding the event giving rise to the claim.

These limitations do not apply where liability cannot lawfully be excluded, including liability arising from fraud, wilful misconduct, or other non-excludable obligations.

21. Indemnity

The client will indemnify and hold RDigitaly, its owners, personnel, and contractors harmless from third-party claims, damages, and reasonable costs arising from:

• Materials or instructions supplied by the client;
• Misleading or unlawful claims approved by the client;
• The client’s products, services, website, or business operations;
• The client’s breach of law, contract, platform policy, or third-party rights; or
• Unauthorised or unlawful client use of a deliverable.

We remain responsible for claims caused directly by our own wilful misconduct or infringement through original materials created solely by us, subject to the applicable agreement and liability limits.

22. Suspension and Termination

We may suspend or terminate services if:

• An invoice remains overdue;
• Required cooperation is repeatedly withheld;
• An instruction appears illegal, deceptive, or harmful;
• The client breaches these Terms or a platform policy;
• Continuing the engagement poses a security, legal, or reputational risk; or
• Abuse, threats, harassment, or fraudulent activity occurs.

Upon termination:

• Outstanding amounts become immediately payable;
• Each party must return or delete confidential information where appropriate;
• Access may be removed after a reasonable handover period;
• Non-cancellable third-party commitments remain payable; and
• Provisions intended to survive termination remain effective.

23. Force Majeure

Neither party is liable for delay or failure caused by events beyond reasonable control, including natural disasters, epidemic, war, civil disturbance, governmental action, power failure, internet outage, cyberattack, labour dispute, or widespread third-party platform failure.

The affected party will take reasonable steps to reduce the impact.

24. Consumer Rights

Nothing in these Terms removes rights that cannot lawfully be waived under the Consumer Protection Act, 2019 or other applicable law.

Where an online transaction is covered by India’s Consumer Protection (E-Commerce) Rules, additional disclosure and grievance-redressal duties may apply.⁠

26. Notices

Formal notices must be sent by email and, where appropriate, registered post or recognised courier to the contact details stated in the proposal or on the website.

An email notice is considered received when delivered without an automated failure message, subject to proof to the contrary.

27. General Provisions

• Entire agreement: These Terms and the applicable proposal constitute the entire agreement concerning the services.
• Severability: An unenforceable provision will be modified or removed without affecting the remaining provisions.
• No waiver: Failure to enforce a provision is not a waiver.
• Assignment: The client may not assign the agreement without our written approval. We may assign it as part of a genuine restructuring or business transfer.
• Independent contractors: The parties are independent contractors; no partnership, employment, or agency relationship is created.
• Electronic acceptance: Electronic signatures, email approvals, online acceptance, and electronic records may be used.
• Headings: Headings are for convenience and do not affect interpretation.

28. Changes to These Terms

We may update the website Terms periodically. Changes apply prospectively from the stated effective date.

Terms governing an active project will not be materially changed during that project without agreement, except where necessary to comply with law.

29. Contact Information

Name: artdigitally.com
Email: info@artdigitally.com
Telephone: +917001074615

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